Delivering Personal Care Services at Our Care Home in Bishop’s Stortford

Committed to delivering excellent care services for residents from Hertfordshire and Essex, Falcon House Care Residential Home offers varied facilities staffed by experienced professionals.  To ensure the highest standards of personal care are maintained at all times, we provide a range of services at our care home in Bishop’s Stortford.

Medical Advice and GPs

At all times, we are sensitive to any medical needs and requirements that may occur. Residents are able to retain their own GP or consult the GP who visits Falcon House on a regular basis. Our trained staff are also on hand to assess your needs and adjust your care plan accordingly.

Personal Health and Services

Outside of medical requirements, our residents may wish to benefit from regular visits by a chiropodist and a hairdresser where personal independence is encouraged as much as possible, we are happy to arrange visits by these professionals to mirror all the benefits they had living at home.

Religious Services

Falcon House provides a regular church service for residents.  We will also organise visits for representatives of all faiths.

Cleaning and Other Amenities

We pride ourselves on a turnaround time of 24 hours; fully ironed and ready to wear all in house with our laundry facility.  We also provide newspapers and other small items for residents to purchase if required.

Of paramount importance to us is the comfort, consideration and rights of our residents. If you wish to see our Residents’ Advocacy and Charter of Rights, please contact us at any time and we will be more than happy to oblige.

Residents’ Advocacy and Charter of Rights